Call us on 1300 442 142

Tuesday, 17th March 2020

Good Afternoon,

As a fellow Australian owned and run business, we are seeing the effects of Covid-19 (Corona Virus) in our industry every day. We truly believe that small and medium business are the backbone of our economy and we are committed to doing what we can to help our industry weather this difficult time. Our branches will be open as normal for as long as it is deemed safe for our staff and customers, our employee's safety is always our highest priority. 

We can understand that making any purchasing decisions at this time can be confronting and difficult as none of us know what the future holds. We all have businesses to run however, so to give you confidence in purchasing from us, we will immediately extend our returns policy to 90 days from date of purchase

Effective immediately all customers will have up to 90 days to return any items that they do not require / need. So if you purchase items from us, and things really do go from bad to worse, you will be able to return them to us for a full credit. Our returns policy will otherwise remain in place of course, namely that goods are unused and in the original packaging which is undamaged and unmarked and this will only apply to stocked goods. Special buy-ins are excluded.

As many of you will have heard the Australian government has just announced two policies to help businesses like ours manage this difficult time. Eligible business that employ apprentices or trainees are able to recoup up to $21,000 per eligible apprentice or trainee. That means we can keep more young people employed and learning for our country's future. For immediate cash flow challenges, an eligible business can receive a tax-free payment of up to $25,000, or a minimum of $2,000. For more information on both policies please read this excellent fact sheet which has just been released - Fact Sheet.

There has never been a better time to support your local, Australian owned and operated businesses than right now. We pride ourselves on being the independent parts provider in an increasingly corporate-driven industry, and we endeavour to support local transport, mechanical and manufacturing businesses where we can. Where possible, we'd like you to consider purchasing from locally owned and operated businesses to help support them as well.

As with any matters concerning the Tranzmile group, I am always available on (07) 33 444 156. If you have any pressing concerns or queries, please give me a call.

Thank you for choosing Tranzmile and our best wishes in navigating these challenging times,

Cameron Black

Managing Director, Tranzmile & Whites Diesels

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