You have accessed the website of Tranzmile Pty Ltd (“we”, “us”, or “our”).
We provide access to and use of our website, including our online shopping platform, subject to the following terms. By using our website, you agree to be bound by these Terms of Use, along with our Privacy Policy, Purchase Terms, and Returns Policy.
If you do not agree with these terms, you must discontinue use of the website. For any questions, please contact us via our Contact Us page.
Use of Website & Intellectual Property
Our website contains software, text, images, graphics, product data, audio, video, and other materials (“Content”). This Content is protected by copyright and other intellectual property rights owned by us or licensed to us.
You agree to use the website only for lawful purposes and must not:
- Interfere with or disrupt the operation or functionality of the website
- Infringe our intellectual property rights
- Provide false or misleading information when creating or updating an account
- Copy, reproduce, distribute, modify, translate, reverse engineer, or create derivative works from any Content
- Use automated tools (including bots, scrapers, or spiders) to access or extract Content
- Use any trademarks or branding displayed on the website without permission
We may monitor account usage and login activity to ensure compliance with these terms.
Disclaimer
All Content is provided on an “as is” basis. We make no warranties regarding the accuracy, completeness, or reliability of the Content, or that the website will be uninterrupted, error-free, or suitable for any specific purpose.
To the maximum extent permitted by law:
- We exclude all implied warranties and representations
- We are not liable for any loss, damage, expense, or data loss arising from use of the website or Content
A “claim” includes any demand, action, or proceeding arising under contract, tort (including negligence), statute, or otherwise.
Third-Party Links
Our website may include links to third-party websites. We do not control these sites and are not responsible for their content or terms. Accessing third-party websites is at your own risk.
Viruses & Security
While we take reasonable steps to protect our website from viruses and malicious code, we cannot guarantee complete security. You are responsible for taking appropriate precautions to protect your systems.
Account Security
You are responsible for maintaining the confidentiality of your account login details and must not share them with others.
Price Match
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How do I request a Price Match?
Simply present proof of the competitor’s advertised price for the identical product, at the time of purchase. Once your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price the difference to you. -
What are the exclusions?
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included delivery or installation.
- Offers not available to the general public - including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
- Products supplied through unauthorised distributors (known as 'grey market' items) or delivered directly to customers from an overseas distributor.
- Pricing errors.
- Products with pricing set significantly lower than the recommended retail price or market value.
- Price match must occur prior to the finalisation of your purchase. We will not price match after the purchases has been completed.
Payment Information
We do not store your credit card details. All payments are securely processed through trusted third-party payment providers in compliance with applicable security standards.
Suspension or Termination
We may suspend or terminate your access to the website at any time, without notice, if you breach these terms. This does not affect any legal rights or remedies available to us.
Jurisdiction
These Terms of Use are governed by the laws of Queensland, Australia, and apply to websites operated within Australia.
Changes to Terms
We may update these Terms of Use at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
Instructional Content
We may provide instructional or “do-it-yourself” content, including videos. This content is for general information only.
- Always refer to manufacturer guidelines before use
- Procedures may vary depending on the product or vehicle
- This content does not replace professional advice and should not be relied upon for safety purpose
